Terms of Service

Effective Date: Jan 07 2025

Welcome to Topcoolteez (operated by MYSEO CO., LTD). By accessing or using our website (“Website”) or purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Terms

  • By using our Website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
  • These Terms of Service (“Terms”) apply to all visitors, users, and customers of our Website.
  • We reserve the right to update or change these Terms at any time without prior notice. Continued use of our Website constitutes acceptance of the modified Terms.

2. Use of the Website

  • You agree to use the Website only for lawful purposes and in compliance with these Terms.
  • You may not:
    • Engage in any activity that disrupts or interferes with the Website’s functionality.
    • Use the Website for fraudulent or malicious purposes.
    • Attempt to gain unauthorized access to our systems or data.
  • We reserve the right to terminate or restrict access to the Website at our sole discretion for violations of these Terms.

3. Orders and Payments

  • All orders placed on our Website are subject to availability and acceptance.
  • Prices for our products are listed in USD and are subject to change without notice.
  • Payment must be made through our approved payment methods. By providing your payment information, you confirm its accuracy and authorization.
  • We reserve the right to cancel or refuse any order for reasons including but not limited to fraud, unauthorized payment, or incorrect pricing.

4. Shipping and Delivery

  • Shipping times are estimates and may vary depending on your location and external factors.
  • We are not responsible for delays caused by carriers or customs clearance.
  • You are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.
  • View more at our Shipping Policy

5. Returns and Refunds

  • We accept returns and exchanges under certain conditions. Please refer to our Return Policy for detailed information.
  • Refunds will be processed back to the original payment method, subject to inspection and approval of the returned items.
  • Shipping costs for returns may be the responsibility of the customer unless otherwise stated.

6. Intellectual Property

  • All content on the Website, including text, images, logos, and graphics, is the property of Topcoolteez or its licensors and is protected by copyright and trademark laws.
  • You may not copy, distribute, or reproduce any part of the Website without prior written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, Topcoolteez shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of our products.
  • Our total liability to you for any claim arising under these Terms shall not exceed the amount you paid for the product or service in question.

8. Indemnification

You agree to indemnify and hold harmless Topcoolteez, its affiliates, and employees from any claims, damages, or expenses arising out of your use of the Website or breach of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Vietnam, where the company is registered. However, for customers based in the United States, any disputes arising under or in connection with these Terms shall be governed by the laws of the State of California, and resolved exclusively in the courts located in California, United States. For all other customers, disputes shall be resolved in accordance with the laws of Vietnam and under the jurisdiction of the courts of Vietnam.

10. Contact Information

If you have any questions about these Terms, please contact us:
Topcoolteez

  • Email: [email protected]
  • Head Office: 16/718 Lang, Dong Da, Hanoi, Vietnam
  • US Headquarters: 1439 POST Rd, Fullerton, CA 92833, United States

Office Hours: Mon-Fri, 8:00 AM – 12:00 PM and 1:30 PM – 6:00 PM (PST).

By using our Website, you agree to these Terms of Service. Thank you for choosing Topcoolteez!