Privacy Policy
Effective Date: Jan 07 2025
Topcoolteez (operated by MYSEO CO., LTD) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (“Website”) and purchase our products.
1. Information We Collect
We collect the following types of information:
- Personal Information: Information you provide directly, such as your name, email address, phone number, billing/shipping address, and payment details when placing an order or contacting us.
- Account Information: If you create an account, we collect your username, password, and other profile details.
- Automatically Collected Information: Data such as IP address, browser type, operating system, and browsing behavior using cookies and analytics tools.
- WooCommerce Order Data: Details about your purchases, including product details, pricing, and transaction data.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to your inquiries.
- To send transactional emails related to your orders or account.
- To improve our website, services, and user experience.
- To comply with legal and regulatory requirements.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Payment processors, shipping carriers, and other third parties necessary to fulfill your order.
- WordPress Plugins: Tools like WooCommerce and additional plugins that facilitate website functionality and e-commerce operations.
- Legal Obligations: If required by law, we may disclose your information to comply with legal processes or enforce our terms.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Necessary for website functionality and WooCommerce operations.
- Analytics Cookies: To track website performance and understand user behavior.
- Advertising Cookies: To display relevant ads based on your interests.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of our website.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and review your personal data.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict data processing in certain circumstances.
- Withdraw consent for data processing where applicable.
To exercise your rights, please contact us at [email protected].
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Topcoolteez
- Email: [email protected]
- Head Office: 16/718 Lang, Dong Da, Hanoi, Vietnam
- US Headquarters: 1439 POST Rd, Fullerton, CA 92833, United States
Office Hours: Mon-Fri, 8:00 AM – 12:00 PM and 1:30 PM – 6:00 PM (PST).
Thank you for trusting Topcoolteez with your personal data.